We pride ourselves on being the epitome of elegance and first-class service. Our concierge service will free you not only from routine matters, but also immerse you in the historical era, which will make you feel like a real count and princess!
In addition to the concierge manager, you will be accompanied by a care service manager, who will be with the guest during the entire interaction with the hotel: before check-in, during the stay and after check-out.
Before check-in, the service manager finds out the guest’s individual needs and controls them: a room with a view of the courtyard or with twin beds, coffee during check-in, transfers, excursions, and so on.
But in addition, the employee tries to find out some personal preferences not related to hotel services in order to pleasantly surprise the guest.
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Walk the dog |
for free |
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To feed a pet |
for free |
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Fill the refrigerator with groceries |
for free |
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Take the dry cleaning |
from 1 000₽* (depends on urgency and volume) |
|
Print documents |
for free |
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Send documents by post |
from 500₽* (depends on urgency of delivery and weight of delivery) |
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Wrapping gifts |
from 1 000₽* (depends on urgency and volume) |
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Find a nanny for your child |
for free |
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Book a restaurant |
for free |
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Buy airplane tickets |
for free |
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Organize transfers |
from 2 400₽* (depends on the time of delivery) |
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Organize a conference room for a business meeting |
from 3 000₽ |
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Organize a bachelorette party |
for free* (package offer from the hotel) |
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Invite a sommelier |
from 15 000₽* (+ payment for selected wine) |
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Call a makeup stylist |
from 7 000₽ |
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Order a special bouquet of flowers |
from 3 500₽* (depends on the selected bouquet) |
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Selecting and buying gifts |
from 3 000₽* (+ cost of gifts) |
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Make an appointment at the beauty parlor |
for free |
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Book a massage |
for free |
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Buy a gym membership |
for free |
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Order a taxi |
depends on feed time and end point |
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Book an exclusive tour |
from 10 000₽* (depends on the selected program) |
Welcome to the world of Academia!
