Concierge service
ACADEMIA CONCIERGE SERVICE
GUEST COMFORT IS OUR PRIORITY
We value not only your comfort, but also the mood with which you spend your time in our hotels, so we take care of every moment, from the first contact to the day of your departure. In addition to the concierge manager, you will be accompanied by a care manager who will be there for you every step of the way: before your arrival, during your stay and afterwards, and will provide everything that is important to you.
Prior to your visit, the manager will contact you to confirm the details: whether you prefer separate beds, whether you need a transfer, coffee in your room on arrival, a tour or assistance with boutique restaurant reservations. But most importantly, he’ll make an effort to find out what you’re really excited about. Not only in terms of service, but also just humanly. We hope that your stay at ACADEMIA hotels will become informal, easy and truly personal.
A world of value-added services for boutique hotels
Open booklet
Tired of the routine?
Leave it to the concierge!
Don’t know how to organize your leisure time?
Trust our professionals!
Full list of services
Walk the dog
for free
To feed a pet
for free
Fill the refrigerator with groceries
for free
Take the dry cleaning
from 1 000₽* (depends on urgency and volume)
Print documents
for free
Send documents by post
from 500₽* (depends on urgency of delivery and weight of delivery)
Wrapping gifts
from 1 000₽* (depends on urgency and volume)
Find a nanny for your child
for free
Book a restaurant
for free
Buy airplane tickets
for free
Organize transfers
from 2 400₽* (depends on the time of delivery)
Organize a conference room for a business meeting
from 3 000₽
Organize a bachelorette party
for free*
(package offer from the hotel)
Invite a sommelier
from 15 000₽* (+ payment for selected wine)
Call a makeup stylist
from 7 000₽
Order a special bouquet of flowers
from 3 500₽* (depends on the selected bouquet)
Selecting and buying gifts
from 3 000₽* (+ cost of gifts)
Make an appointment at the beauty parlor
for free
Book a massage
for free
Buy a gym membership
for free
Order a taxi
depends on feed time and end point
Book an exclusive tour
from 10 000₽* (depends on the selected program)
Welcome to the world of Academia!