Concierge service

ACADEMIA CONCIERGE SERVICE

GUEST COMFORT IS OUR PRIORITY

We value not only your comfort, but also the mood with which you spend your time in our hotels, so we take care of every moment, from the first contact to the day of your departure. In addition to the concierge manager, you will be accompanied by a care manager who will be there for you every step of the way: before your arrival, during your stay and afterwards, and will provide everything that is important to you.

Prior to your visit, the manager will contact you to confirm the details: whether you prefer separate beds, whether you need a transfer, coffee in your room on arrival, a tour or assistance with boutique restaurant reservations. But most importantly, he’ll make an effort to find out what you’re really excited about. Not only in terms of service, but also just humanly. We hope that your stay at ACADEMIA hotels will become informal, easy and truly personal.

Эмблема ACADEMIA

A world of value-added services for boutique hotels

Open bookletМир дополнительных услуг – Страница 1Мир дополнительных услуг – Страница 2

Tired of the routine?

Leave it to the concierge!

Order

Don’t know how to organize your leisure time?

Trust our professionals!

Order

Walk the dog

for free

To feed a pet

for free

Fill the refrigerator with groceries

for free

Take the dry cleaning

from 1 000₽* (depends on urgency and volume)

Print documents

for free

Send documents by post

from 500₽* (depends on urgency of delivery and weight of delivery)

Wrapping gifts

from 1 000₽* (depends on urgency and volume)

Find a nanny for your child

for free

Book a restaurant

for free

Buy airplane tickets

for free

Organize transfers

from 2 400₽* (depends on the time of delivery)

Organize a conference room for a business meeting

from 3 000₽

Organize a bachelorette party

for free*
(package offer from the hotel)

Invite a sommelier

from 15 000₽* (+ payment for selected wine)

Call a makeup stylist

from 7 000₽

Order a special bouquet of flowers

from 3 500₽* (depends on the selected bouquet)

Selecting and buying gifts

from 3 000₽* (+ cost of gifts)

Make an appointment at the beauty parlor

for free

Book a massage

for free

Buy a gym membership

for free

Order a taxi

depends on feed time and end point

Book an exclusive tour

from 10 000₽* (depends on the selected program)

Welcome to the world of Academia!