Concierge service
ACADEMIA CONCIERGE SERVICE
GUEST COMFORT IS OUR PRIORITY
We pride ourselves on being the epitome of elegance and first-class service. Our concierge service will free you not only from routine matters, but also immerse you in the historical era, which will make you feel like a real count and princess!
In addition to the concierge manager, you will be accompanied by a care service manager, who will be with the guest during the entire interaction with the hotel: before check-in, during the stay and after check-out.
Before check-in, the service manager finds out the guest’s individual needs and controls them: a room with a view of the courtyard or with twin beds, coffee during check-in, transfers, excursions, and so on.
But in addition, the employee tries to find out some personal preferences not related to hotel services in order to pleasantly surprise the guest.
For ACADEMIA the issue of service is not only a way to attract a guest, it is the realization of the concept of approach to work.
A world of value-added services for boutique hotels
Open booklet
Tired of the routine?
Leave it to the concierge!
- Walk the dog
- Feed the pet
- Fill the refrigerator with groceries
- Take your dry cleaning
- Make an appointment at the beauty parlor
- Book a massage
- Buy a gym membership
- Order a cab
Don’t know how to organize your leisure time?
Trust our professionals!
- Book a restaurant
- Organize an exclusive tour
- Call a sommelier
- Organize a bachelorette party
- Buy a tourist checklist
- Purchase the «Top Events for the Weekend» guide
Full list of services
Walk the dog
for free
To feed a pet
for free
Fill the refrigerator with groceries
for free
Take the dry cleaning
from 1 000₽* (depends on urgency and volume)
Print documents
for free
Send documents by post
from 500₽* (depends on urgency of delivery and weight of delivery)
Wrapping gifts
from 1 000₽* (depends on urgency and volume)
Find a nanny for your child
for free
Book a restaurant
for free
Buy airplane tickets
for free
Organize transfers
from 2 400₽* (depends on the time of delivery)
Organize a conference room for a business meeting
from 3 000₽
Organize a bachelorette party
for free*
(package offer from the hotel)
Invite a sommelier
from 15 000₽* (+ payment for selected wine)
Call a makeup stylist
from 7 000₽
Order a special bouquet of flowers
from 3 500₽* (depends on the selected bouquet)
Selecting and buying gifts
from 3 000₽* (+ cost of gifts)
Make an appointment at the beauty parlor
for free
Book a massage
for free
Buy a gym membership
for free
Order a taxi
depends on feed time and end point
Book an exclusive tour
from 10 000₽* (depends on the selected program)
Welcome to the world of Academia!